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Jul 25, 2018

The Authenticity Filter: What’s Genuine in the Instagram Age

By Hannah Landers McDonald’s has long been plagued by a “pink slime” problem. Following a 2011 episode of chef Jamie Oliver’s Food Revolution, audiences were up in arms about the […]

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Jul 20, 2018

Why Reed Hastings Didn’t Build a Faster Horse

By Zach Kliger Henry Ford’s famous, and possibly apocryphal quote about faster horses is often cited in arguments against the customer-driven experience. For over a century, these words have stirred unending […]

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Jul 12, 2018

What The Frap Is Wrong With Starbucks?

Starbucks proves that even the biggest brands can’t afford to be everything to everyone. By E.M. Ricchini A few years ago, a crowd gathered outside a new establishment in the […]

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Jul 5, 2018

Mary Jane Goes Mainstream

Cannabis’ New Story is a Lesson in Defining New Markets   By Lindsay Cottman The cannabis industry is growing like a weed. Recreational marijuana’s progress along the path of state-by-state […]

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