
A Persona That’s More Than Skin Deep
Teen Vogue Went Beyond Demographics to Build a Buyer Persona That Sparked its Renaissance By Julia Aspen On January 27, 2017, 470,000 people joined The Women’s March on Washington. […]
Continue ReadingNarrow Focus, Broad Impact
By Rachel Fox Anthony Bakker was working as a banker in New York when he answered a help wanted ad: the Nightingale-Bamford School needed someone to implement a computerized system […]
Continue ReadingUnder Pressure
Why Smart Decisions Require Story-Driven Precision By Hannah Landers Whether they were calling, texting, or playing snake, if someone had a cell phone in their hands during the late 1990s […]
Continue ReadingSnow Days and Paradigm Shifts
Why Some Crises Pass—And Others Define the Future By Ed Lynes Over 36 hours in early February 1978, New England was buried underneath more than 27 inches of snow in […]
Continue ReadingA Case of Mistaken Identity
No, Every Company Is Not a Tech Company By Hannah Landers What do a coworking space, a dog-walking service, vitamin delivery subscriptions, a ridesharing service, and a fast-casual, salad-slinging restaurant […]
Continue ReadingThe Welch Legacy: Rank it, or Yank it?
By Kenly Craighill Jack Welch, the “Manager of the Century”, the “CEO of CEOs”, and General Electric superstar died on Monday, March 1, 2020. After being named the youngest-ever CEO […]
Continue ReadingPrescription: Prioritization
When Brands Confuse Their Priorities Customers Die By Dante Pannell In December 2018, an 85-year-old Florida resident was prescribed an anti-depressant by her doctor, just like millions of Americans each […]
Continue ReadingDon’t Chicken Out
Following Brand Purpose Off the Beaten Path to Fast-Food Success By Hannah Landers The paradigm of American fast-food success is symbolized by the “Golden Arches.” Ubiquitous across large metropolises and […]
Continue ReadingWhat Happened to Grace from Boston?
By Rachel Fox It’s been decried as everything from sexist and dystopian, to cringe-worthy and tone deaf. When at-home fitness equipment company Peloton released its 2019 holiday ad, it had […]
Continue ReadingFirst The Bubble, Then The Burst
By Kenly Craighill In a suburban Los Angeles garage, Chris Robinson stands uncomfortably, his arms not quite covering the text on his white t-shirt: “BANKRUPT BY BEANIE BABIES.” “This is […]
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